SECNAVINST 12771.2
ASN (M&RA)
30 July 2010
SECNAV INSTRUCTION 12771.2
From: Secretary of the Navy
Subj: DEPARTMENT OF THE NAVY ADMINISTRATIVE GRIEVANCE SYSTEM
Ref: (a) DoD Instruction 1400.25, Subchapter 771, of
December 1996
(b) DON General Counsel Memorandum 89-03 of 10 Apr 1989
(NOTAL)
1. Purpose
a. To revise policy and responsibility for the Department
of the Navy (DON) Administrative Grievance System (AGS) in
compliance with reference (a).
b. To assign responsibilities and clarify requirements for
the DON AGS under which DON activities can internally review
employee disputes involving working conditions within the
control of DON management.
2. Policy
a. Grievances presented by employees of the DON under the
DON AGS will be considered expeditiously, fairly, and
impartially, and resolved as quickly as possible. All persons
involved in the dispute resolution process shall be free from
restraint, interference, coercion, discrimination, or reprisal.
The procedures set forth in this instruction are designed to
achieve these objectives.
b. Alternative dispute resolution (ADR) techniques should
be used to resolve disputes consistent with the requirements of
this instruction. ADR techniques include a broad range of
approaches for dealing with conflict and seeking solutions
satisfactory to all parties. These techniques include, but are
not limited to, problem solving, mediation, facilitation,
conciliation, early-neutral evaluation, fact-finding, settlement
conferences, ombudsmen, and peer review.
D E P A R T M E N T O F TH E N A V Y
O F F I C E O F T H E S E C R E T A R Y
1 0 0 0 N A V Y P E N T A G O N
W A S H I N G T O N D C 2 0 3 5 0- 1 0 0 0
